Neuadd Lwyd Access Statement

Neuadd Lwyd is an old property, built in the Victorian era, when the needs of people with disabilities were not always considered. The following is offered as a helpful guide.

• Set in a rural location, Neuadd Lwyd is accessed along a level driveway and has ample parking space. We offer to carry guests luggage to and from the bedrooms.

• The ground floor is level throughout. However, there is one step up from the outside through the wheelchair-wide front door. A ramp can be provided if required. Staff are trained to provide assistance to disabled people when entering, and are always on hand to assist guests with special needs.

• The drawing room and dining have wide doorways and are situated on the ground floor.

• All bedrooms are on the first floor. The double rooms have spacious accommodation, but the twin room is more compact and has a shower with a step that the less agile and those who are less steady on their feet may find difficult.

• The main staircase is wide with low gradient steps. It has a half landing after 10 steps, and then a further 9 to the first floor, which has a good sized landing. It is possible to be linked to an assisting second person in order to ascend and descend the stairs. A chair can be placed on the half landing for guests to rest for a short while when ascending or descending the stairs, and there is a large, comfortable foot-stool immediately at the top of the stairs.

• A toilet (not wide enough for wheelchair entry) is situated just off the entrance hallway and is available for guest use.

• The main entrance hall and stairs have good colour contrast and are well lit, as are the landings and bedrooms. Non of the walls have dark colours. Task lighting (angle poise or swan neck lamps) can be provided on request.

• Menus, drinks and wine lists can be produced in large font print if required. Dishes are described in detail as they are set in front of diners and this assists people who are visually impaired.

• All dietary requirements (e.g. gluten free, ethnic preferences) can be catered for.

Facilities for disabled guests are constantly under review and being improved reasonably within the constraints of an old property. Every effort will be made to facilitate your stay with us and please ask for assistance should you require it.